Shipping policy
At INTIMIDATE, we aim to deliver your order quickly and securely, wherever you are. Below you’ll find our shipping options, rates, and conditions.
Domestic (Australia)
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Standard Shipping → Flat rate $15 AUD (tracked).
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Express Shipping → Flat rate $25 AUD (tracked, faster delivery).
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Free Shipping → Orders over $200 AUD (applies to Australian addresses only).
Delivery times vary by location. Metro areas typically 2–5 business days for Standard and 1–2 business days for Express.
Multiple Items / Bulk Orders: Our flat-rate and free shipping offers apply to standard orders only. Bulk or wholesale purchases (e.g., multiple hoodies, sweats, or large mixed orders) may incur additional shipping costs. If this applies, we’ll contact you before dispatch to confirm any adjustments.
International
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Flat Rate Worldwide Shipping → $50 AUD (tracked & insured).
Delivery times vary by destination and local customs processing. Please allow 7–21 business days on average.
Multiple Items / Bulk Orders: Our flat-rate international shipping applies to standard orders. Large or heavy purchases (e.g., multiple hoodies, sweats, or wholesale quantities) may incur additional shipping charges. If this applies, we’ll contact you before dispatch to confirm any adjustments.
Order Processing
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Orders are processed within 1–2 business days.
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You will receive a confirmation email with tracking once your order has been dispatched.
Customs, Duties & Taxes (International)
International customers are responsible for any import duties, customs fees, or taxes applied by their local authority. INTIMIDATE is not responsible for delays caused by customs clearance.
Lost or Damaged Parcels
All orders are shipped with tracking. If your order is delayed, lost, or arrives damaged, please contact us at contact@intimidate.store and we will assist you in resolving the issue.